Assistant Manager, Real Estate Lending Risk Management

Location: VA Vienna - Headquarters Full/Part Time: Full-Time Regular/Temporary: Regular

Job Description


You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

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Basic Purpose

Basic Purpose
To assist with managing, planning and oversight of 1st line risk management functions for the Real Estate Lending (REL) Division to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations. Plan, develop, and implement operational risk frameworks/measurements methodologies, policies, standards, and procedures to ensure effective quality control and audit procedures. Ensure operational risk programs align with strategic business initiatives, achieve business and quality objectives, mitigate risk and enhance operating procedures. Promote operational efficiency and service excellence through appropriate risk controls, process improvements and training.

Assist with the management of functional reviews, root cause analysis, and analysis of operational risk in REL
Develop and implement tools, methods, and programs to identify and mitigate operational and regulatory risks to mitigate risk exposure
Manage and partner on efforts to identify and develop innovative, creative, and strategic initiatives for process improvements to sustain and improve risk in REL
Collaborate with the Office of General Counsel (OGC), 2nd Line Regulatory Compliance, Enterprise Risk Management (ERM), Lending, Information Security and other NFCU Business Units, Audit, and regulators to support risk and compliance-based initiatives
Collaborate with other business units and functions to assess and support organization risk mitigation needs by developing strategies, tactics, and quality review solutions
Establish Risk and Control Self-Assessments (RCSAs), and Controls Testing to evaluate control effectiveness, identifying control failures, Issues and Events management, facilitating risk and compliance remediation, internal and external audits and regulatory
Oversee quality control audits to ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures
Manage the identification and remediation of control deficiencies, develop solutions to strengthen controls, and oversee corrective actions to aid management decisions
Communicate quality assurance procedures, existing protocols, and effective controls to improve products and services
Collaborate with staff, senior management, and business unit partners to assess and support organization risk mitigation needs by developing strategies, tactics, and quality review solutions
Evaluate the adequacy of corrective action taken on past reviews and report on the status of approved recommendations
Measure and evaluate the success of risk programs to determine their effectiveness and to ensure the business units’ adherence to the risk framework requirements, internal policies, and best practices
Stay abreast of regulatory compliance standards, new and developing risk trends and best practices
Provide feedback to ensure training is in full compliance with all applicable statutory requirements and Navy Federal policies, procedures, rules, regulations, and values
Ensure risk control recommendations/solutions support optimal internal/external exam/audit preparedness
Acquire, process diverse information to develop effective recommendations and corrective actions for management actions/initiatives
Contribute to a culture of collaboration by actively working across business lines and sharing knowledge
Oversee quality control audits to ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures
Perform supervisory/managerial responsibilities:
 o Ensure adequate/skilled staffing; select employees
 o Establish performance goals and priorities
 o Prepare, conduct, and review performance appraisals
 o Develop, mentor and counsel staff
 o Provide input and/or prepare budget requirements for the Annual Financial Plan (AFP)
 o Ensure section/branch goals and objectives align with division/department strategy
Perform other duties as assigned                                                                                                                                                                                                                                                                                                                          
Bachelor’s Degree in a related field or the equivalent combination of education, training, and/or experience
Advanced knowledge of operational and regulatory risks and controls, including knowledge of risk management techniques from both detection and mitigation perspectives
Significant experience in risk assessment methodology and systems
Experience in managing audits working with internal audit and external examiners
Advanced knowledge of, and proficiency in, data analysis, reporting, and operations research
Ability to develop conclusions and feasible alternatives to formulate courses of action, including forecasting and cost-benefit analysis
Advanced leadership skills and the ability to guide others and prioritize multiple duties to achieve results in a multi-tasked, time sensitive office environment
Significant experience managing multi-dimensional teams and projects which involve organization, holding strategy and status meetings, planning, motivating, and managing the work of participants
Experience in managing risk and/or compliance related activities in financial services or other relevant industry
Advanced knowledge of applicable federal and state laws, rules, and regulations
Advanced knowledge of mortgage/banking/financial industry trends, products, and services
Experience demonstrating thought-leadership, initiative-taking, decision making and creativity in solving business problems
Experience managing multiple priorities independently and/or in a team environment to achieve goals
Working knowledge of mortgage fraud issues, patterns, and processes
Experience leading and managing an analytics and risk operation, preferably in a large financial institution, including operational and regulatory risk controls
Advanced analytical/quantitative, reconciliation and deductive reasoning skills
Advanced skill developing and implementing programs
Advanced skill building effective relationships with all levels of staff, management, stakeholders, and vendors, through rapport, trust, diplomacy, and tact
Advanced verbal, written, interpersonal, and presentation skills to communicate clearly and concisely technical and non-technical information to all levels of management
Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

Desired Qualifications and Education Requirements
Risk Management or Regulatory Compliance Certification such as ICBBR, FRM, or NCCO
Working knowledge of NCUA and FFIEC regulations, COSO, and other risk frameworks a plus
Knowledge of Navy Federal's functions, philosophy, products, and services

Hours: Monday – Friday 8:00 am – 4:30 pm

Location: 820 Follin Lane, Vienna, VA 22180  | 5550 Heritage Oaks Drive, Pensacola, FL 32526  | 141 Security Dr. Winchester, VA 22602 |

Salary Range: $92,900 - $160,400 annually 

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability

COVID-19 Vaccine Information

As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.