Business Intelligence Analyst II

Location: FL Pensacola - Operations Full/Part Time: Full-Time Regular/Temporary: Regular

Job Description


You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

  • FORTUNE 100 Best Companies to Work For®
  • Computerworld® Best Places to Work in IT
  • FORTUNE® Best Workplaces for Millennials
  • Forbes® America’s Best Employers


Basic Purpose

To provide actionable business intelligence in consultation with management and business units for use in daily and strategic decision making. Apply industry best practices and standards to create optimum solutions that improve business performance. Conduct analytical studies to provide results/recommendations to senior management for department and enterprise-wide strategic initiatives. Ensures effective management of projects from inception through implementation. Considered a key stakeholder/key contributor on highly complex initiatives and project teams.


• Evaluate operational efficiency and effectiveness Most Complex/unusual
• Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues
• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets Lead
• Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions Lead
• Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture Most Complex/unusual
• Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations Most Complex/unusual
• Identify and assess business strategies and opportunities; develop appropriate analytical approaches Broad Latitude
• Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations
• Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements
• Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making
• Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives Broad Latitude
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results Broad Latitude
• Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to
reporting and analytical procedures
• Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
• Compile, research and analyze trends in support of projects and initiatives Complex Analysis
• Manage projects from concept through the planning, analysis, design, testing, implementation, and transition phases Significant impact
• Develop clear and concise “big picture” of projects within Navy Federal organizational goals Expert
• Direct and lead Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training Most Complex/unusual
• Ensure the implementation of new and enhanced processes
• Identify and assess business strategies and opportunities; develop appropriate analytical approaches Broad Scope
• Lead, guide and mentor less experienced staff
• Performs other duties as assigned

Qualifications – All required unless otherwise noted

• Master’s Degree in a related field, or the equivalent combination of training, education and experience
• Required experience: SQL
• Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
• Expert skill interpreting, extrapolating and interpolating data for statistical research and modeling
• Expert skill interpreting and synthesizing large amounts of information
• Extensive experience in problem resolution including determining root cause, scope and scale of issues
• Expert skill analyzing statistics and reports to determine business performance and trends
• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
• Expert skill identifying and analyzing business requirements and recommending solutions
• Extensive experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact
• Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis
• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Advanced skill in programming languages
• Expert skill resolving conflicting requests and meeting changing requirements
• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
• Extensive experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
• Expert skill maintaining accuracy with attention to detail and meeting deadlines
• Expert research, analytical, and problem solving skills
• Advanced verbal and written communication skills
• Advanced database and presentation software skills
• Advanced word processing and spreadsheet software skills
• Desired - Significant knowledge of project lifecycles and management methodologies
• Desired - Working knowledge of Navy Federal Human Resources policies, procedures, and programs
• Desired - Working knowledge of object oriented principles
• Desired - PMP Certification (or commensurate experience managing corporate-wide projects)
• Desired - experienced with Tableau and PowerBI

Hours:Monday - Friday;  8:00AM - 5:00 PM

Location:5550 Heritage Oaks Dr.  Pensacola, FL 32526
              820 Follin Ln. Vienna, Virginia 22180

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.