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Business Systems Analyst III

Location: VA Vienna - Headquarters Full/Part Time: Full-Time Regular/Temporary: Regular

Job Description

Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

*Competitive compensation with opportunities for annual raises, promotions, and bonus potential
*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
*Consistently Awarded Top Workplace
*Nationally recognized training department by TRAINING Magazine
*An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

To coordinate and conduct complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas under minimal supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with a considerable degree if latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality.
Using advanced knowledge of the organization’s technology infrastructure and specific software applications assist the business to implement strategic vision through technology. Considered a stakeholder/contributor on complex systems projects and project teams. To lead full lifecycle project implementation. To exercise advanced technical knowledge of all phases of applications systems analysis.


Facilitate business and IT technical requirements and serve as liaison between Business and IT
Source and implement new business technologies
• Evaluate operational efficiency and analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics – Advanced Analysis
• Use elicitation techniques to gather information, source new business technologies, and implement products and operational changes
• Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer particular analytic questions – Advanced Analysis
• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc. – Advanced
• Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production – Considerable Scope
• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified – Considerable impact
• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management – Considerable Scope
• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
• Lead project teams, interact with other ISD staff, and business units (end users)


• Bachelor’s Degree in a related field, or the equivalent combination of training, education and experience
Good understanding of IT systems (Methods, processes, network protocols, cloud, roadmaps, etc.) and advanced analytics for troubleshooting 
Ability to enhance quality of IT products and services from a business perspective
Utilize IT data for business insights and analyze data to inform business decisions and IT decisions
• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
• Experience in leading large projects/initiatives which have business risk and impact
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
• Strong skills in research, problem solving, organizational, and time management 
• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Knowledge of VBA database languages, SQL, market/consumer research, project management, and analysis of strategic planning initiatives 
• Experience in leading, guiding and coaching professional staff
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.

Hours: Monday - Friday, 8:00am - 4:30pm

Location: 820 Follin Lane SE, Vienna, VA 22180

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.