Intern - Year Round (Desktop Support)

Location: CA San Diego - West Coast Hub Full/Part Time: Full-Time Regular/Temporary: Temporary

Job Description

Basic Purpose

****A requirement of this position is you must be currently enrolled in college level courses or a degree seeking program throughout the duration of the internship to be considered. If selected for an interview you will be asked for proof of eligibility. A minimum of 25-30 hours per week is required.

To gain valuable insight into Navy Federal’s business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part–Time, flexible internship based on school schedule.

Responsibilities

• Provide support to assigned department; may work on small projects or portions of larger projects
• Support business strategy and initiatives within the business unit and/or across the organization
• Assist and collaborate with various levels of staff to accomplish tasks/assignments
• Perform research and analysis; may include quantitative and/or qualitative analysis
• Maintain professionalism in all interactions, placing member service as priority
• Provide comprehensive day-to-day operational support
• Provide support in functional areas of the credit union
• May provide direct member service in high volume situations
• Process and update data in automated systems; may generate and analyze reports
• Perform other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university
• Effective interpersonal, verbal, and written communication skills
• Effective research, analytical, and problem solving skills
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to adapt to new technologies
• Ability to provide exceptional customer service
• Effective word processing and spreadsheet software skills
• Effective organizational, planning and time management skills
• Ability to work independently and in a team environment

Desired

• Desktop/governance and compliance
• Strong academic record as evidenced by a 3.0 or higher GPA
• Communication with impact and be committed to self-development

Hours: Monday-Friday, 8:00 am - 4:30 pm
Location: 9999 Willow Creek Rd, San Diego CA 92131

Bank Secrecy Section

Remains cognizant of and adheres to Navy Federal policies and procedures and regulations pertaining to the Bank Secrecy Act.

 

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability