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Business Operations Analyst I (Real Estate Lending Analytics)

Location: FL Pensacola - GPO Full/Part Time: Full-Time Regular/Temporary: Regular

Job Description

Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

*Competitive compensation with opportunities for annual raises, promotions, and bonus potential
*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
*Consistently Awarded Top Workplace
*Nationally recognized training department by TRAINING Magazine IND123
*An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

To optimize the performance of Real Estate Lending business operations by analyzing current, and forecasting future performance. Develop skill in and apply various analytical techniques to solve operational issues and support strategic initiatives. Works under moderate supervision.

Desired Skill Set

• Business Intelligence (BI) Tool Experience
• Tableau

• Java



• Evaluate operational efficiency and effectiveness Basic/Routine

• Perform qualitative and quantitative data analysis using analytical techniques, tools, models, simulation, etc. Basic

• Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings Basic/Routine

• Participate in complex interdepartmental initiatives of significant business risk & impact Minor Impact

• Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions Moderately Complex/Varied

• Implement new/enhanced products, services and/or operational changes Participates in

• Prepare/collaborate on presentations, reports, white papers, etc. Participates in

• Interpret results of analysis; present recommendations, alternatives and implications Minor impact

• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization Participates in

• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance Basic research/review

• Perform other related duties as assigned


• Bachelor’s Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience

• Exposure to problem resolution including determining root cause, scope and scale of issues

• Experience in solving routine or standard administrative, operational and/or system problems and issues

• Basic analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships

• Exposure to the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

• Exposure to managing multiple priorities independently and/or in a team environment to achieve goals

• Familiarity with data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling

• Basic research, analytical, and problem solving skills

• Effective organizational, planning and time management skills

• Basic skill interpreting and synthesizing large amounts of information

• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Effective verbal and written communication skills

• Effective word processing and spreadsheet software skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

Bank Secrecy Section

Remains cognizant of and adheres to Navy Federal policies and procedures and regulations pertaining to the Bank Secrecy Act.

Monday - Friday
8:00AM - 4:30PM

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disabilit