Year Round ISD Intern

  • Location: VA Vienna - Headquarters
  • Full/Part Time: Full-Time
  • Regular/Temporary: Temporary

Job Description


Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
*Consistently Awarded Top Workplace
*Nationally recognized training department by TRAINING Magazine
*An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

Intern position is for a student majoring in Business Analysis, Process or Project Management, and/or Information Technology from an accredited University.  Applicant is willing to learn and combine theoretical knowledge with hands on experience while developing professional skills.

Required Knowledge, Skills, and Abilities:

•    Business Analysis, Process or Project Management, or Information Technology major (Sophomore or Junior)
•    Experience with Business Analysis, Process Re-engineering and/or Data Analysis
•    Strong verbal and written communication skills with experience documenting processes, editing and reviewing documents 
•    Proficient in Microsoft Office tools including advanced knowledge of Excel formulas and pivot tables
•    Demonstrates a positive attitude, strong customer service skills, and effective interpersonal relationships
•    Demonstrates dependability and adherence to process standards, and compliance with company policy and procedure

Job Duties:

•    Works within Desktop Process & Analysis primarily to support process improvement efforts and branch functions, including documentation of processes 
•    Performs system and data analysis to identify and analyze opportunities for improved processes or technology
•    Performs and coordinates service tasks including creation of reports, charts, and graphs
•    Performs data collection and analysis on assigned services to support service delivery targets and timely ticket resolution
•    Performs other related duties as assigned

•    Familiar with ITIL

Monday-Friday (varies depending on intern’s school schedule)
8:00am – 4:30pm EST (minimum of 25 hours per week during school)

Equal Employment Opportunity


Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability