Business Operations Analyst III

  • Location: VA Vienna - Headquarters NFFG
  • Full/Part Time: Full-Time
  • Regular/Temporary: Regular

Job Description

Share:

Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

*Competitive compensation with opportunities for annual raises, promotions, and bonus potential
*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
*Consistently Awarded Top Workplace
*Nationally recognized training department by TRAINING Magazine IND123
*An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

To optimize the performance of business operations by analyzing current, and forecasting future performance. Apply various advanced analytical techniques to solve complex operational issues and support significant strategic initiatives. Works independently under general supervision.
 
Responsibilities
 
• Evaluate operational efficiency and effectiveness
• Perform qualitative and quantitative data analysis using analytical techniques, tools, models, simulation, etc.
• Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
• Participate in complex interdepartmental initiatives of significant business risk & impact
• Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
• Implement new/enhanced products, services and/or operational changes
• Prepare/collaborate on presentations, reports, white papers, etc.
• Interpret results of analysis; present recommendations, alternatives and implications
• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
• Serve as resource for the resolution of complex and/or unique problems
• Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems
• Lead, guide and mentor lower level team members
• Perform other duties as assigned
 
Qualifications
 
• Bachelor’s Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience
• Significant experience in problem resolution including determining root cause, scope and scale of issues
• Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
• Significant experience in leading collaborative work teams
• Experience in leading large projects/initiatives which have business risk and impact
• Significant experience in working effectively with diverse internal and external contacts
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve
goals
• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
• Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
• Advanced research, analytical, and problem solving skills
• Advanced organizational, planning and time management skills
• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Advanced skill interpreting and synthesizing large amounts of information
• Advanced verbal and written communication skills
• Advanced word processing and spreadsheet software skills
• Advanced database and presentation software skills
• Experience in leading, guiding and coaching professional staff
Desired – Project Management Professional (PMP), or the equivalent combination of training, education, and experience
 
Bank Secrecy Section
 
Remains cognizant of and adheres to Navy Federal policies and procedures and regulations pertaining to the Bank Secrecy Act.
 
Hours: Monday – Friday, 8:30 am – 5:00 pm

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability