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Benefits Specialist

Location: FL Pensacola - GPO Full/Part Time: Full-Time Regular/Temporary: Regular

Job Description

Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

*Competitive compensation with opportunities for annual raises, promotions, and bonus potential
*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
*Consistently Awarded Top Workplace
*Nationally recognized training department by TRAINING Magazine IND123
*An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

To provide assistance and counsel employees on Navy Federal’s employee benefit programs, regulations, and policies.
Provide administrative support and assistance with programs and initiatives to ensure that administrative duties related to
benefits are completed appropriately and within timelines/deadlines.


• Administer and communicate Navy Federal’s employee benefits plans, programs, regulations, and policies to all employees 
• Receive forms, verify accuracy, and complete data entry and plan administrative duties related to all benefits actions
• Calculate benefits using employee history, formulas, and modeling tools; submit information to vendor
• Ensure compliance with laws (e.g., ERISA, COBRA, HIPAA, Affordable Care Act, USERRA and  PPA) and regulations governing employee benefits
• Compile and analyze metrics/data from HR system and plan administrator data/reports
• Assist, research, and resolve employee enrollment and claim issues 
• Maintain broad knowledge and current awareness of Navy Federal policies, procedures, programs, and operations; maintains procedural documentation and reference materials
• Conduct orientation of new employees providing guidance and enrollment instruction on Navy Federal benefit plans
• Participate in vendor conference calls and meetings, and collaborates with vendors when resolving eligibility and claim issues 
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Make timely updates to programs/materials to incorporate changes 
• Support the Employee Benefits team in fulfilling functional/operational responsibilities
• Ensure data resulting from benefits processes, queries, and transactions are complete and accurate in HR system 
• Participate in the planning and execution of the annual open enrollment process and the Benefits Fair
• Support projects and initiatives within the business unit and/or across the organization
• Perform other duties as assigned


• Effective skill performing clerical or administrative duties/responsibilities
• Effective skill reviewing documents for errors, inconsistencies or missing information
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill following, interpreting and applying guidelines, procedures, practices, regulations
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Effective skill performing mathematical calculations and working accurately with numbers
• Effective skill speaking and/or presenting in front of groups in a professional setting
• Effective skill navigating multiple screens and PC applications and adapting to new technologies
• Effective verbal and written communication skills
• Basic research, analytical and problem solving skills
• Experience in maintain confidentiality and demonstrate integrity
• Experience in working independently and in a team environment
• Effective word processing and spreadsheet software skills
• Effective skill interacting tactfully and effectively in difficult situations
• Desired - Human Resources administrative experience
• Desired -Knowledge of  401(k) plans and administration
• Desired -Knowledgeable of Human Resource Management Systems (HRIS) and the Affordable Care Act (ACA)
• Desired -Basic understanding Navy Federal Human Resources policies, procedures, and programs
• Desired - Basic understanding of Navy Federal's functions, philosophy, operations and organizational objectives

Hours: Monday-Friday 8:00-4:30 PM

Equal Employment Opportunity


Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability