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Supervisor, Disbursement Reconciliation

Location: VA Vienna - Headquarters Full/Part Time: Full-Time Regular/Temporary: Regular

Job Description

Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

*Competitive compensation with opportunities for annual raises, promotions, and bonus potential
*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
*Consistently Awarded Top Workplace
*Nationally recognized training department by TRAINING Magazine
*An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

To supervise and control the day-to-day operations of reconciling and editing the disbursement of all corporate drafts from various accounts. Monitors the reconciling and editing of financial data processed through the Service Management System (SMS). Administers systems and participates in the development, testing, and implementation of new or enhanced system applications. Oversees the reconciliation of the daily mortgage activity report and works with Mortgage Servicing staff regarding outstanding issues, including discrepancies and mortgage accounts with negative balances. 


• Supervises and reviews the tracking, reconciling, and timely reporting of corporate checks/drafts, Mortgage Investor Accounts and Pre-approved Loans, from issuance to disbursal, and collaborates with other business units to ensure payment or return of improperly endorsed checks/drafts
• Reviews general ledger (GL) totals to ensure paid, cancelled, or returned items are balanced and collaborates with other business units to resolve discrepancies
• Approves reconciliations and ensures required documentation and reports for external and internal contacts are provided and distributed in a timely manner
• Collaborates with and provides guidance to peer supervisors and subordinates in analyzing and resolving complex problems and reconciling reports
• Ensures resolution of a range of escalated discrepancies and appropriate response to inquiries through collaboration with various internal contacts across the organization
• Collaborates with internal business contacts (TDP Analysts; Information Services) to define requirements for new automation processes, and assists with resolving associated complex technical problems
• Analyzes, recommends and assists with implementing enhancements to existing systems and user acceptance testing
• Monitors system performance and operational issues, and maintains system integrity, by establishing security measures and ensuring adherence to controls
• Ensures compliance with all applicable federal and state regulations (e.g., Federal Reserve Bank) organizational policies and industry standards
• Maintains knowledge of system technologies and industry trends, and keeps abreast of laws and regulations related to financial data processing
• Selects employees, prepares and conducts performance appraisals; trains and develops employees, and ensures adequate staffing
• Sets performance standards and expectations
• Analyzes and evaluates production policies and procedures; recommends changes to improve operational and production efficiency, and maintains an effective quality control system
• Develops and maintains procedures and technical training manuals for the section
• Participates in planning and task groups
• Makes budgetary recommendations regarding technology, equipment, and staffing needs
• Performs other related duties as assigned or appropriate

Qualifications -- Knowledge, Skills and Abilities:

• Demonstrated accounting related experience that includes the management and reconciliation of accounts and the disbursement of funds, preferably in a financial institution
• Experience using Service Management System (SMS) or similar automated tracking financial systems that include reconciling and adjusting financial accounts
• Extensive knowledge of negotiable instruments, the Federal Reserve, Uniform Commercial Code, state and federal regulations, and Navy Federal policies related to financial data processing
• Demonstrated experience supervising and leading others
• Strong organizational and planning skills with the ability to handle multiple priorities and work in a deadline driven environment
• Effective interpersonal, oral, and written communication skills, including the ability to interact with various internal and external audiences
• Effective research and analytical skills and ability to use initiative, technical skills, and resources to solve problems
• Demonstrated experience exercising initiative and judgment
• Working knowledge of PCs including word processing, spreadsheets, and database software

• Undergraduate degree or college coursework in Accounting, Finance, electronic data processing, or other related field
• National Check Professional (NCP) Certification
• In-depth experience working with automated payment systems

Monday-Friday, 6:30AM-3:00PM

Equal Employment Opportunity


Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability