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Business Operations Analyst I/II

  • Location: FL Pensacola - GPO
  • Full/Part Time: Full-Time
  • Regular/Temporary: Regular

Job Description

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Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

*Competitive compensation with opportunities for annual raises, promotions, and bonus potential
*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
*Consistently Awarded Top Workplace
*Nationally recognized training department by TRAINING Magazine
*An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

To optimize the performance of business operations (money, materials, and people) by analyzing current, and predicting future performance.

Responsibilities:

Level I:
* Define, analyze and study financial and operational issues and data - Basic/Routine
* Evaluate operational efficiency and effectiveness - Basic/Routine
* Facilitate project implementations and Return on Investment - Participates in
* Implement new/enhanced products, services and operational changes - Participates in
* Interpret results of analysis; present recommendations, alternatives and implications - Minor impact
* Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc. - Basic
* Prepare/collaborate on presentations, reports, white papers, etc. - Participates in
* Conduct research and analysis; make recommendations - Basic research/review
* Full life-cycle project management
- Establish and lead project teams
- Develop project plan/scope/schedule/cost/communications
- Procure and/or manage resources/timelines/deadlines/quality
- Risk, Issue and Change management
- Ensure successful project implementation
- Scope of responsibility - Moderate scope
* Identify operational issues and make recommendations - Limited latitude
* Perform other duties as assigned

Level II:
* Define, analyze and study financial and operational issues and data - Moderately Complex/Varied
* Evaluate operational efficiency and effectiveness - Moderately Complex/Varied
* Facilitate project implementations and Return on Investment - Assist in leading
* Implement new/enhanced products, services and operational changes - Assist in leading
* Interpret results of analysis; present recommendations, alternatives and implications - Moderate impact
* Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc. - Experienced
* Prepare/collaborate on presentations, reports, white papers, etc. - Assist in leading
* Assist level I team members
* Conduct research and analysis; make recommendations - Moderate analysis
* Full life-cycle project management
- Establish and lead project teams
- Develop project plan/scope/schedule/cost/communications
- Procure and/or manage resources/timelines/deadlines/quality
- Risk, Issue and Change management
- Ensure successful project implementation
- Scope of responsibility - Considerable scope
* Identify operational issues and make recommendations - Moderate latitude
* Perform other duties as assigned

Qualifications – All required unless otherwise noted:

Level I:
* Experience in solving routine or standard administrative, operational and/or system problems and issues
* Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
* Exposure to managing multiple priorities independently and/or in a team environment to achieve goals
* Working knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
* Basic research, analytical, and problem solving skills
* Effective organizational, planning and time management skills
* Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
* Effective skill interpreting and synthesizing large amounts of information
* Effective verbal and written communication skills
* Effective word processing and spreadsheet software skills
* Desired - Bachelor's Degree in a related field or the equivalent combination of training, education, and experience
* Desired - Familiarity with Navy Federal Project Portfolio Management (PPM) knowledge
* Desired - Familiarity with credit union operations/processes and procedures

Level II:
* Ability to work independently and in a team environment
* Experience in leading collaborative work teams
* Experience in leading projects and/or initiatives of small to medium scope
* Experience in managing multiple priorities independently and/or in a team environment to achieve goals
* Experience in solving routine or standard administrative, operational and/or system problems and issues
* Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
* Experience in working with/for depository and lending institutions
* Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
* Effective database and presentation software skills
* Effective organizational, planning and time management skills
* Effective research, analytical, and problem solving skills
* Effective skill analyzing business operations
* Effective skill exercising initiative and using good judgment to make sound decisions
* Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
* Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
* Effective skill interpreting and synthesizing large amounts of information
* Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
* Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
* Effective verbal and written communication skills
* Effective word processing and spreadsheet software skills
* Desired - Bachelor's Degree in a related field or the equivalent combination of training, education, and experience
* Desired - Working knowledge of Navy Federal Project Portfolio Management (PPM) knowledge
* Desired - Working knowledge of credit union operations/processes and procedures

Hours:
Monday-Friday, 8:00am-4:30pm

Equal Employment Opportunity

 

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability