Business Systems Analyst II or III (Membership Acquisition)

  • Location: VA Vienna - Headquarters
  • Full/Part Time: Full-Time
  • Regular/Temporary: Regular

Job Description

Share:

Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

*Competitive compensation with opportunities for annual raises, promotions, and bonus potential
*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
*Consistently Awarded Top Workplace
*Nationally recognized training department by TRAINING Magazine
*An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

Identifies, scopes, documents, coordinates and implements business requirements which determine solutions that enhance business systems and operations.

Responsibilities

Level II:

* Analyze and document business requirements and operational processes
* Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
* Investigate operational problems; recommend solutions to customer
* Monitor performance of systems to ensure continued systems efficiency
* Provide demonstrations of proposed solutions and technology; drive for team consensus
* Represent the business unit in identifying, analyzing and communicating system solutions
* Research emerging technologies and recommend solutions that align with business goals
* Apply and communicate changes and new trends in systems/technology
* Assist level I team members
* Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
* Conduct research and analysis; make recommendations
* Develop, recommend and document adjustments to workflow to streamline processes
* Discover issues and determine scope, scale and impact
* Full life-cycle project management
     - Establish and lead project teams
     - Develop project plan/scope/schedule/cost/communications
     - Procure and/or manage resources/timelines/deadlines/quality
     - Risk, Issue and Change management
     - Ensure successful project implementation
     - Scope of responsibility
* Troubleshoot system issues


Level III:

* Analyze and document business requirements and operational processes
* Develop and coordinate issue resolutions; monitor results for long term viability
* Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
* Investigate operational problems; recommend solutions to customer
* Monitor performance of systems to ensure continued systems efficiency
* Provide demonstrations of proposed solutions and technology; drive for team consensus
* Represent the business unit in identifying, analyzing and communicating system solutions
* Research emerging technologies and recommend solutions that align with business goals
* Apply and communicate changes and new trends in systems/technology
* Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
* Develop, recommend and document adjustments to workflow to streamline processes
* Discover issues and determine scope, scale and impact
* Lead, guide and mentor less experienced staff
* Troubleshoot system issues


Qualifications - All required unless otherwise noted

Level II

* Ability to work independently and in a team environment
* Experience in leading collaborative work teams
* Experience in leading projects and/or initiatives of small to medium scope
* Experience in managing multiple priorities independently and/or in a team environment to achieve goals
* Experience in supervising and leading managerial staff
* Experience in supervising and leading professional employees
* Experience in translating business requirements into technical solutions
* Significant experience in researching, compiling, and documenting data, business processes, and workflow
* Effective database and presentation software skills
* Effective research, analytical, and problem solving skills
* Effective skill analyzing and organizing problems or work processes for technical solutions
* Effective skill analyzing business operations
* Effective skill applying innovative approaches to solve technical design issues
* Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
* Effective skill identifying and analyzing business requirements and recommending solutions
* Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

Desired

* Bachelor's Degree in a related field or the equivalent combination of training, education, and experience
* Working knowledge of Navy Federal Project Portfolio Management (PPM) knowledge
* Working knowledge of credit union operations/processes and procedures

Level III

* Experience in leading large projects/initiatives which have business risk and impact
* Extensive experience in researching, compiling, and documenting data, business processes, and workflow
* Significant experience in leading collaborative work teams
* Significant experience in problem resolution including determining root cause, scope and scale of issues
* Significant experience in supervising and leading managerial staff
* Significant experience in translating business requirements into technical solutions
* Advanced research, analytical, and problem solving skills
* Advanced skill analyzing and organizing problems or work processes for technical solutions
* Advanced skill applying innovative approaches to solve technical design issues
* Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
* Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation


Desired

* SQL experience specifically related to data querying/mining
* Requirements analysis, user acceptance testing, and systems implementations
* Bachelor's Degree in a related field or the equivalent combination of training, education, and experience
* Advanced knowledge of Navy Federal Project Portfolio Management (PPM) knowledge
* Advanced knowledge of credit union operations/processes and procedures


Bank Secrecy Section
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.


Work Schedule:

Monday - Friday, 8:00 AM - 4:30 PM

Equal Employment Opportunity

 

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability