Learning Solutions Architect III

Location: VA Vienna - Headquarters Full/Part Time: Full-Time Regular/Temporary: Regular

Job Description


You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
Fortune Best Workplaces for Women
Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT

Basic Purpose

To consult with Navy Federal’s leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal’s University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Measure effectiveness of learning solutions and programs. Serve as learning subject matter expert to provide knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal’s overall strategy and culture. 

Working Conditions

• Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)
• The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level.
• Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.


• Consult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Support needs analysis on strategic requests and make learning recommendations for less complex analysis and solutions to support business objectives in alignment with Navy Federal's strategy.
• Consult and act as a resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needs
• Participate in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for professional development and employee upskilling programs
• Facilitate learning solutions for professional development, employee upskilling and other areas as applicable in support of company-wide and/or business unit objectives
• Use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved
• Develop reference materials, support tools and leader resources that reinforce strategic learning
• Mentor less experienced team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectations
• Act as a liaison between the Learning Solutions team, Talent Development team (when appropriate) and HR Business Partners providing swift and thorough transitions for customers and business partners
• Remain current with industry learning best practices and technical, product and program enhancements
• Participate in large-scale and/or cross-Department/Division projects and programs
• Collaborate and provide support for Sr Learning Solutions Architect in working with HR/L&TD's Vendor Partnership team
• Perform other duties as assigned 

Qualifications and Education Requirements

• Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience
• Experience in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training
• Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application
• Experience in conducting needs assessment and analysis for large scale learning solutions
• Experience in organizational, planning, and project management skills and knowledge
• Demonstrated skill in effectively building relationships with and influencing team members, management, vendors, and a diverse group of stakeholders
• Demonstrated skill in compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management
• Extensive experience in synchronous learning and/or facilitation for individuals or groups
• Experience in working and participating in cross-functional, multi-dimensional teams and projects
• Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources
• Advanced research, analytical, and problem-solving skills
• Strong skill communicating with all levels within an organization
• Strong skill in building strategic and execution-focused plans and alliances with partner leadership
• Advanced skill interacting tactfully and effectively in difficult situations
• Experience successfully influencing, leading and/or guiding others towards goals
• Strong verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: $74,400 - $127,200 annually

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Posting End Date: 03/22/23

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.


Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.