Multimedia Designer I/II/III (Collections Training)

Location: VA Vienna - Headquarters Full/Part Time: Full-Time Regular/Temporary: Regular

Job Description


You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
Fortune Best Workplaces for Women
Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT

Basic Purpose

To design and develop basic to moderately complex multimedia elements (graphics; animations; audio; video and print) to support employee learning and development initiatives and business unit objectives across the organization. To create courseware to meet business unit training needs and enhance the employee learning experience. To provide multimedia services to help deliver key communications and enable greater productivity. Works under general supervision with limited discretion. Develops alternate course of action based on precedent or policy.


• Create Flash/XML-based reinforcement/promotional games and animations 
• Create dynamic instructional and training materials using current technologies including references and support tools that reinforce training, increase efficiency and help produce error-free work
• Create original designs for product demonstrations, quick reference guides, fact sheets, executive presentations, brochures/catalogs/flyers, web designs, videos, and logos/icons
• Design the graphical user interface; create and/or enhance images and video and audio formats; convert analog movies to digital format 
• Develop and create print design and support materials including agenda booklets, banners and signage (branding), name tags, name tents, network maps, eGram announcements, etc. 
• Research emerging technologies and recommend solutions that align with business goals 
• Collaborate with a wide range of internal business contacts to implement processes, new applications and system enhancements
• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results 
• Ensure clear, concise and effective communication of material 
• Maintain and improve knowledge through professional associations, conferences, and seminars 
• Monitor assigned projects to ensure that goals and objectives are completed according to schedule; collaborate with project teams to ensure all business needs are met 
• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization 
• Perform other duties as assigned


• Experience in creating animations and interactive elements for e-Learning courseware in animation software
• Experience in developing graphical user interfaces
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Experience in multimedia development and production, preferably in a corporate setting
• Experience in recording/editing audio, video, and digital photographs for e-Learning courseware and other media formats
• Experience in working and participating in cross-functional, multi-dimensional teams and projects
• Working knowledge of media principles, including an understanding of the uses and advantages/disadvantages of different media channels
• Working knowledge of training techniques and practices
• Effective database and presentation software skills
• Effective organizational, planning and time management skills
• Effective research, analytical, and problem solving skills
• Effective skill capturing and translating processes and requirements into easily understood terms
• Effective skill communicating with all levels within an organization
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective verbal and written communication skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane Vienna, VA 22180 

Salary Range: $25.00 - $41.00 hourly 

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.