Summer Associate Graduate Intern (Collections Data Science Management)

Location: Remote Full/Part Time: Full-Time Regular/Temporary: Temporary

Job Description


You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
Fortune Best Workplaces for Women
Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT

Basic Purpose

The Summer Associate will work with the Collections Technology & Risk team. Collections Technology & Risk is responsible for providing technological and analytical support to our Collections division in the form of evaluating and implementing efficiencies, process improvements and policy changes. 

The Summer Associate will support the Lending Department’s focus on developing new Collection treatment strategies, creating new communication approaches based on machine learning models with the overall goal of improving delinquency cure rates, minimizing losses and supporting our members. To this end, as part of a team, the Summer Associate will use strategic thinking, advanced analytics and competitive research to assist in the development of initiatives related to our strategic objectives.

The Summer Associate Graduate Intern Program is a 10+ week graduate internship program beginning in May 2023 and ending in August 2023. The intention of this program is to hire graduate interns who prove their aptitude into full time roles following graduation. To qualify for this position, applicants must be currently pursuing a graduate or PhD level degree from an accredited college or university with an anticipated graduation date of December 2023 or later.

****A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter" button during your application.


•    Work on the development and/or integration of machine learning models
•    Create forecasts using time series statistical methods
•    Collaborate with the broader Collections Analytics team to drive strategy
•    Expand professional network with other analytics groups across the credit union
•    Present results to executive leadership as well as fellow analysts 


•    Currently pursuing master’s degree or higher in Data Science, Data Analytics, Mathematics, Statistics, or
     other related degree
•    Experience in the application of statistical methods, mathematical techniques, machine learning,
     forecasting, cost-benefit analysis and related analytical tools
•    Exposure to advanced data querying, mining and visualization tools such as SQL, R, Python, Tableau,
     Power BI or similar
•    Highly developed communication skills including preparing and presenting results, findings and alternatives,
     and influencing management decision making

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: $41.00 - $46.00 hourly

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.