Intern - Year Round (Regulatory Compliance & Public Policy)

Location: VA Vienna - Headquarters Full/Part Time: Full-Time Regular/Temporary: Temporary

Job Description


You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
Fortune Best Workplaces for Women
Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT

Basic Purpose

To gain valuable insight into Navy Federal’s business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies and procedures. This is a year-round, flexible, internship based on school schedule. All Intern candidates who have graduated from high school must be enrolled in college. To be eligible for this position you must currently be a student.
This position is open starting April/May 2023.
** In order to be considered for this position, you must be currently enrolled in college courses **


•  Provide support to assigned department; may work on small projects or portions of larger projects
•  Support business strategy and initiatives within the business unit and/or across the organization
•  Assist and collaborate with various levels of staff to accomplish tasks/assignments
•  Perform research and analysis; may include quantitative and/or qualitative analysis
•  Maintain professionalism in all interactions, placing member service as priority
•  Provide comprehensive day-to-day operational support
•  Provide support in functional areas of the credit union
•  May provide direct member service in high volume situations
•  Process and update data in automated systems; may generate and analyze reports
•  Perform other duties as assigned
•  Assist in researching and writing analytical responses to questions from various business units within Navy 
•  Attend meetings with representatives of Compliance & Public Policy (C&PP) and the business units
•  Assist in the construction of PowerPoint briefs


•  Must be pursuing a degree from an accredited college/university
•  Effective interpersonal, verbal, and written communication skills
•  Effective research, analytical, and problem-solving skills
•  Effective skill maintaining accuracy with attention to detail and meeting deadlines
•  Ability to exercise initiative and good judgment to make sound decisions
•  Ability to adapt to new technologies
•  Ability to provide exceptional customer service
•  Effective word processing and spreadsheet software skills
•  Effective organizational, planning and time management skills
•  Ability to work independently and in a team environment
•  Ability to work /assist with projects and special assignments
•  Strong communication skills, both written and oral
•  Ability to assist in researching and analyzing laws and regulations
•  Ability to work independently on multiple issues concurrently
•  Ability to work cooperatively as part of a team
•  Demonstrated ability to problem solve

Desired Qualifications:

•  Knowledge of financial products and services including but not limited to real estate related lending products 
   and services
•  Knowledge of federal and state consumer protection laws and regulations applicable to financial products 
   and services

Hours:  Monday – Friday, 20-40 hours/week, Flexible for classes (year-round)

Address:  820 Follin Lane, Vienna, VA 22180

*Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

Salary Range: $17.50 - $30.10/hourly

*Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.