Summer Intern (ISD Database Services - Analyst)

Location: VA Vienna - Headquarters Full/Part Time: Full-Time Regular/Temporary: Temporary

Job Description


You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
Fortune Best Workplaces for Women
Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT

Basic Purpose

The ISD Analyst works to compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ISD group. In addition, they help develop/evaluate information and prepare recommendations based on analysis for use in decision making. This team also provides support to the respective ISD group’s functions, projects, and activities.

****A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter" button during your application.


•    Analyze information, requirements, data, work quality, work methods, processes, service specific 
     practices, standards, and metrics/statistics 
•    Interpret results of analysis; present recommendations, including alternatives and implications 
•    Collaborate with other business units to analyze and improve processing procedures and resolve 
•    Analyze changes in policies, procedures, and products; determine the impact on the group functions 
•    Identify and analyze opportunities for new and/or improved processes, data, or technology; provide 
     clear picture of possible outcomes 
•    Work with peers, business units and/or project teams, and vendors to ensure business needs are fully 
     communicated, documented, and satisfied 
•    Monitor and analyze key performance indicators, and establish processes and methodologies for 
•    Compile, review and prepare data to be used by analysts and management in the analysis of operations, 
     services, and products
•    Analyze information to produce analytically driven inferences and hypotheses to generate actionable 
•    Solve business problems by defining the problem, interviewing stakeholders, identifying and
     evaluating alternatives, and presenting findings
•    Ensure compliance with Navy Federal Credit Union ISD standards and best practices
•    Performs other related duties as assigned


•    Bachelor’s Degree in Business, Computer Science or other related field
•    Effective skill maintaining accuracy with attention to detail and meeting deadlines
•    Basic research, analytical, and problem-solving skills
•    Basic organizational, planning and time management skills
•    Basic skill communicating with all levels within an organization
•    Experience working and participating in cross-functional, multi-dimensional teams 
     and projects
•    Basic skill maintaining accuracy with attention to detail and meeting deadlines
•    Basic skill presenting findings, conclusions, alternatives, and information clearly and 
•    Effective verbal and written communication skills
•    Basic skill analyzing and organizing problems or work processes for technical solutions
•    Ability to work independently and in a team environment

Desired Qualifications:

•    Desired - Knowledge of Navy Federal’s services, products, and functions
•    Desired - Experience working in an IT environment
•    Desired - Knowledge of Navy Federal business processes and applications

Hours:  Monday - Friday, 8:00AM - 4:30PM (Subject to change based on business need)

Location:  820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range:  $15.00 - $30.10 hourly

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

Posting End Date:  12/31/22

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace.  Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.  EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.